Important Notice

By using dony88.net, you agree to this Privacy Policy. Please read the full policy carefully.

1. Introduction & Purpose

Dony88 is an international-standard online gaming and Sports Betting platform. We believe your personal data belongs to you, and protecting it is our responsibility. This Privacy Policy explains what information dony88 collects, why we collect it, how it is stored, and what rights you have over your data.

This policy applies to the dony88.net website and all its applications. "We", "our", or "dony88" refers to the organization operating the platform, while "you" or "user" refers to any registered or unregistered visitor.

2. What Information We Collect

Dony88 only collects the information needed to provide you with the best service. We never collect data beyond what is necessary.

A. Directly Provided Information

  • Personal Identity: Name, date of birth, gender, nationality.
  • Contact Information: Email address and mobile number.
  • Account Information: Username, password (encrypted).
  • Financial Information: Payment methods, transaction history (full card numbers are not stored).
  • Identity Verification (KYC): A copy of your NID, passport, or other government-issued ID.

B. Automatically Collected Information

  • Device Information: IP address, browser type, and operating system.
  • Usage Data: Page visits, session duration, click patterns.
  • Cookies & Tracking: Preference cookies, session cookies, analytics data.
  • Location Data: Approximate country or region (based on IP address).
Please Note

We never store your full bank card number or CVV. All financial transactions are processed through a secure payment gateway.

3. Purpose of Data Use

Dony88 uses your information for the following purposes. In each case, data use is kept to the minimum necessary and relevant.

Purpose Data Used Basis
Account Creation & Management Name, email, password Contractual
Identity Verification (KYC) NID / Passport Legal Obligations
Payment Processing Transaction Information Contractual
Customer Support Contact Information, History Legitimate Interest
Promotions & Bonuses Gaming History Consent
Security & Fraud Prevention IP & Device Information Legitimate Interest
Service Improvement Usage Data (Anonymous) Legitimate Interest

4. Data Sharing & Third Parties

Dony88 never sells or rents your personal data. However, information may be shared with specific third parties in the following limited circumstances:

  • Payment Provider: For processing transactions with bKash, Nagad, Rocket, and banking partners.
  • Technology Partners: Cloud hosting and security service providers who are bound by strict confidentiality agreements.
  • Game Provider: Limited information required for proper game operation.
  • Legal Authorities: When required to comply with a court order or government directive.
  • Fraud Prevention Agency: For platform security purposes.
Important

All third-party partners are contractually obligated to comply with our privacy standards. They may only use your information for the specified purposes.

5. Cookie Policy

Dony88 uses cookies to enhance your browsing experience and ensure the platform runs smoothly. Cookies are small text files stored on your device.

Types of Cookies We Use

  • Essential Cookies: Essential for login sessions and security. These cannot be disabled.
  • Performance Cookies: Used to monitor site speed and performance.
  • Preference Cookies: To remember your language preference and settings.
  • Analytics Cookies: To analyze user behavior (anonymously).

Non-essential cookies can be disabled through your browser settings, though doing so may affect the functionality of certain features.

6. Data Security Measures

Dony88 employs industry-leading security measures to protect your privacy. Our security framework is structured across the following layers:

  • Transmission Security: All data transfers are secured with TLS 1.3 and 256-bit SSL encryption.
  • Storage Encryption: Stored sensitive data is protected with AES-256 encryption.
  • Access Controls: Staff access is limited strictly to what is necessary (Principle of Least Privilege).
  • Two-Factor Authentication (2FA): An additional layer of security for account access.
  • Regular Audits: Third-party security testing and vulnerability assessments.
  • Incident Response: A plan for rapid response and user notification in the event of a data breach.

7. Data Retention Period

Dony88 does not retain your data longer than necessary. The retention period for each type of information is outlined below:

Data Type Retention Period
Account Information For the lifetime of the account + 5 years
Transaction Records 5–7 years as required by law
KYC Documents 5 years after account closure
Log Files 90 Days
Marketing Preferences Until Consent Is Withdrawn
Support Conversations 3 Years

8. Your Rights

Dony88 respects your full control over your personal data. You have the following rights:

Right to Know

You can find out what data has been collected about you and how it is being used.

Right to Rectification

You can request corrections to any inaccurate or outdated information.

Right to Erasure

You can request that your data be deleted under certain circumstances.

Right to Restrict Processing

You can restrict the use of your data for specific purposes.

Right to Portability

You can receive your data in a structured, portable format.

Right to Withdraw Consent

You can opt out of marketing communications at any time.

To exercise any of these rights, please contact our support team. We will endeavor to respond to your request within 30 business days.

9. Children's Privacy

Dony88 strictly prohibits providing services to anyone under 18. We do not knowingly collect data from minors. If we discover that a minor's data has been collected inadvertently, it will be deleted immediately and the associated account will be closed.

10. International Data Transfers

Dony88 servers may be located in various countries. Your data may be transferred internationally. In all such cases, we ensure that adequate protections are in place in the destination country and that all transfers comply with international data protection standards. All partner organizations are contractually bound to uphold our privacy standards.

11. Policy Changes

Dony88 may update this Privacy Policy from time to time. If any significant changes are made, we will notify you by email or through a platform notification. Continued use of the platform after any changes constitutes your acceptance of the updated policy.

The "Last Updated" date at the top of the policy always reflects the most recent version. To request a previous version, please contact our support team.

12. Contact

For any questions, requests, or complaints regarding our Privacy Policy, please get in touch. Our data protection team will respond to your message promptly.

Contact Details

Email: [email protected]  |  Support: Available 24/7 via live chat